Policies & Shipping
Thank you for visiting SeriousStyles.com.  You should read the following terms and conditions carefully before using this site.  These legal terms and conditions govern the use and access to this site (http://www.SeriousStyles.com).
Shipping & Handling
Shipping prices within the continental United States including residential delivery and any necessary insurances.  This does not include PO Boxes or APO/FPO addresses.  We do not ship to PO Boxes.  For shipping prices to other destinations including APO/FPO addresses, please read further below.
 
$7.95 per item
  • Hats
  • Pens
  • Shirts (excluding Sweatshirts, Throwbacks, & Sets)
  • Ties
  • Wallets
 
$9.95 per item
  • Jewelry
  • Shirt/Shorts Sets (excluding Velour Set)
  • Small Handbags
  • Sweatshirts
  • Throwback Jerseys
 
$12.50 per item
  • Air Force Ones
  • Bape Sta's
  • Medium Handbags
  • Velour Sets
 
$14.95 per item:
  • Air Jordans
  • Boots
  • Large Handbags
 
The prices listed above are for "Ground Shipping".  When in fact about half to two-thirds of our merchandise is shipped from our overseas warehouse and delivered to the destination country via plane and then delivered via ground to the street address.  All items shipped from our USA warehouse to addresses within the continental United States are shipped via Ground.
 
The customer is responsible for providing us with a valid street address including apartment numbers if applicable.  All deliveries will require a signature.  You are also responsible for arranging mail forwarding if you are moving or for putting a vacation hold on your mail while on vacation.
 
Please allow 3 to 5 business days to process your order and to await funds to clear.  Orders will then  normally be delivered within 4 to 20 business days after processing.  If your order is not delivered within this timeframe, please e-mail our customer service department at Customer_Service@SeriousStyles.com to request a free gift.
 
Shipments Outside of the Continental United States
APO/FPO Address - Add $5 per order
 
Hawaii, Alaska, and Canada - Add $20 per order
 
Europe - Add $30 per order
 
All other destinations - please e-mail us at Customer_Service@SeriousStyles.com for info.
 
To add money to order for delivery to the above locations, follow these instructions:
After adding all items that you wish to purchase to your Online Shopping Cart click on the fifth box from the bottom on the left titled "Special Orders".  Then click on the picture.  Select the appropriate amount of money in the drop-down menu titled "Other Amounts" (i.e. for Canada select "Twenty: Add $20.00".  Make sure there is a 1 in the "Quantity" box.  Enter your shipping address in the box titled "Special Request".  Then click the "Add To Cart" button.
 
General Shipping
If your order is crossing any country borders, generally we will not include an invoice to avoid custom fees.  We try our best to avoid all customs fees, but we cannot guarantee that we will avoid all custom fees.  The customer is responsible for any custom fees to their country. 
 
Sometimes, although very seldom, orders get confiscated, seized, or stolen by customs or your country's mail service.  In the event that you do not receive your shipped order, we will provide you with a 40% online store credit of value of your order.
 
Purchasing & Payment Options
Purchases may be made directly through http://www.SeriousStyles.com or by speaking with a customer service representative.  Our online order forms are on a secure server, so you will not have to worry about anyone hacking into or finding out your information.
 
Acceptable Payment Methods:
  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Money Order
 
If using a credit card, your billing address must match the billing address of the credit card.  Also the 3-digit security code must match what is on the back of the card.
 
If using a money order, you must contact our customer service department by e-mailing them at Customer_Service@SeriousStyles.com.  Let them know what you would like to order and they will give you a total and tell you where to send the money order.
 
 
Refund/Exchange Policy
Exchanges are always accepted for the following situations:
  • SeriousStyles sent the wrong size or style
  • Product is defective upon receipt of delivery
 
Exchanges are usually accepted for the following situations:
  • Product did not fit correctly
  • Customer change of mind on color, style, or size
 
Unacceptable exchange situations:
  • Minor color differences between received product and displayed product on website
  • Damaged product during delivery
  • Damaged or used product after customer has worn product
 
To process an exchange you must contact SeriousStyles at Customer_Service@SeriousStyles.com within 3 business days of receipt of product delivery.  You will be provided an exchange authorization code and instructions on how to proceed.
 
Our shipping & receiving department is not required or obligated to process return orders without an XA#'son them.  Any order received back to us without an XA# on it will be returned to inventory and no refund or notice will be provided to the customer.  Please make sure you contact us prior to shipping back an order.
 
No refunds, unless in certain circumstances, which are at our customer service representatives sole discretion.
 
Order Changes/Cancellations
If you wish to cancel or modify your order, please send us an e-mail to Customer_Service@SeriousStyles.com as within 3 business days of your order.  We will make every effort to accommodate your request.  However, if the order has already been shipped there is nothing we can do for you.  In the case of customer order cancellation, the customer will be charged a 25% processing fee.
 
Sizing
All men's shoes are in US men's sizes.  All women's shoes are in US women's sizes.  All men's clothing are in US men's clothing sizes.  All women's clothing are in US women's sizes.
 
Air Force Ones - size 7's occassionally run a 1/2 size big.  All other sizes usually run a 1/2 size small.
Air Jordans - size 12's usually run a 1/2 size small.   Occasionally other size may run a 1/2 size small.
Men's Bapes - size 7's usually run a 1/2 size big.  Sizes 10 - 12 usually run a size to 1/2 size small.
Timberland Boots - all sizes usually run a 1/2 big.
 
Product Availability
If after you order a certain product and either the style, color, or size you ordered is unavailable, you will be given 2 or more options to choose from.  One option is usually, but not always a full refund.  All other options will be either equal to or more than the price of your original order.
 
If the size you ordered is unavailable, we will occasionally send a 1/2 size larger.  This is normally only for sizes 8 and 9.
 
Warranties
The products on this site are sold "as available" and "as is".  SeriousStyles.com makes no warranties of any kind on any of the products sold on this site after usage.  Due to this fact you agree to indemnify, defend, and hold harmless SeriousStyles.com, its directors, its officers, its shareholders, and its employees from any claims, damages, liabilities, and expenses including but not limited to attorney fees or court costs arising from or related to use of this site.
 
Authenticity
Even though most of products are authentic, we cannot make any guarantee of authenticity of any of the products sold on this site due to the fact that we are not an authorized dealer of many of the name brands sold here.  We are no way affiliated with Nike, Reebok, Timberland, Gucci, Louis Vuitton, Burberry, Tiffany & Co, NBA, NFL, MLB, or Mitchell & Ness.  Our products were bought at warehouse auctions, overstock sales, through authorized dealers, and very few, if any of our products are factory seconds, while some are factory variants.
 
General Information
The SeriousStyles.com logo is a register trademark of Serious Styles, Inc.  All pictures and text on this site are copyrighted to Serious Styles, Inc.  Everything on this site is intellectual property of SeriousStyles.com and Serious Styles, Inc.
 
We guarantee that SeriousStyles.com will never sell your personal information to anyone.